Privacy Policy
How Bien Dental collects, uses, and protects information shared through our website. Last updated September 2026.
Last updated: September 2026
This Privacy Policy explains how Bien Dental (“we,” “us,” or “our”) handles information collected through biendental.com (the “Site”). We want you to understand what we collect, why, and the choices you have. By using the Site, you agree to the practices described here.
Information we collect
We collect information in two ways: information you choose to give us, and information collected automatically when you visit.
Information you provide
When you submit a form, send an email, or call us, you may share your name, phone number, email address, the name and age of a patient, your preferred appointment times, insurance details, and any message you write. Please share only what is needed to help us respond.
Information collected automatically
Like most websites, we and our service providers may collect technical data such as your IP address, browser type, device type, pages viewed, referring page, and date and time of visit. This helps us keep the Site working and understand which content is useful.
How we use your information
- To respond to your questions and appointment requests
- To confirm, schedule, or follow up on visits
- To check dental benefits when you ask us to
- To operate, secure, and improve the Site
- To meet legal and regulatory obligations
We do not use the information you submit through the Site to make automated decisions about you.
Cookies and analytics
The Site may use cookies and similar technologies to remember preferences, keep pages working, and measure traffic. We may use analytics tools to understand how visitors use the Site, in aggregate. Most browsers let you block or delete cookies, and you can adjust these settings at any time. Blocking cookies may affect how some features work. Some browsers and devices also offer a “do not track” or global privacy control signal. Where required by law, we will honor those signals.
We do not sell your personal information
We do not sell your personal information, and we do not share it for third-party advertising. We may share information with trusted service providers who help us run the Site, host our email and forms, or operate our practice software, and only as needed for those services. We may also disclose information when required by law, to protect safety and rights, or as part of a business transfer.
Important: website forms and health information (HIPAA)
Bien Dental is a dental practice, and information we hold about your care in our patient records is protected under the Health Insurance Portability and Accountability Act (HIPAA) and applicable state law. Our Notice of Privacy Practices, which we provide to patients, explains those protections.
Website contact and appointment forms, emails, and text messages are not a secure way to share detailed medical information, and they are not monitored around the clock. Please do not include diagnoses, medical histories, or other sensitive health details in a form or email. Do not use website forms for emergencies. If you believe you have a medical emergency, call 911. For urgent dental concerns, call us at (503) 822-0096. Our emergency dentist page explains what to do.
Children’s privacy
The Site is intended for parents, guardians, and adults. We do not knowingly collect personal information directly from children under 13 through the Site. Appointment requests for children should be submitted by a parent or legal guardian. If you believe a child has provided us with personal information, please contact us, and we will delete it.
Data security and retention
We use reasonable administrative, technical, and physical safeguards to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. We keep information only as long as needed for the purposes described here, or as required by law, including patient record retention rules.
Third-party links
The Site may link to other websites, such as professional organizations. We are not responsible for their privacy practices, and we encourage you to read their policies.
Your choices and rights
Depending on where you live, you may have the right to ask us to access, correct, or delete personal information we hold from your use of the Site, or to opt out of certain uses. Patients may also have rights over their health records under HIPAA. To make a request, contact us using the details below. We may need to verify your identity before we respond, and some information must be kept by law.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will change the “Last updated” date above. Please check back occasionally. Continued use of the Site after changes means you accept the updated policy.
Contact us
Questions about this policy or your information? Send us a message through our contact page or call (503) 822-0096. You can also write to Bien Dental, 18355 SW Alexander St, Beaverton, OR 97006, or visit our contact page. See also our Terms of Use.